| | How GM teams build strong business cases for softwaresolutions<o:p></o:p>
29 August 2025
Many mobility teams come to us trapped in a frustratingcycle. They are expected to
optimise the GM programme by addressing persistent challenges like excessivecosts,
compliance risks, inefficient processes, poor employee experiences and a lackof
strategic data insights. They know that software is the solution, but securingthe budget
to invest in technology remains a major hurdle, even though it ultimatelydelivers
multiple times its value in savings and impact. With procurement scrutiny at anall-time
high, GM teams need a watertight business case that clearly and compellingly
demonstrates the return on investment (ROI).<o:p></o:p>
At ECA, we’ve helped many clients build exactly that.Through these partnerships, we’ve
developed a proven strategy for making a winning case for investment inmobility tech:<o:p></o:p>
Build the right stakeholder team - and use discovery tounlock value
A strong business case goes beyond your own team. Involving functions like HR,IT,
Finance, Procurement, and Legal makes it more relevant, more robust, and easierto
secure budget.<o:p></o:p>
Discovery takes that further. Mapping workflows across teamsoften uncovers things
like:<o:p></o:p> - Duplication e.g., Immigration and Tax both collecting the same data from an
employee separately. - Missed steps e.g., Finance needing cost approval while InfoSec issues laptops,
but without a unified workflow, employees can easily skip requirements.
In both cases, a single integrated process reduces admin, cuts risk and improves the
employee experience. By identifying these interdependencies early, you can showROI across multiple teams,
not just one — making buy-in and long-term adoption far easier to win.<o:p></o:p>
Capture all of the problems solved and broaden thedefinition of savings
Too often, business cases focus only on achieving one goal – financial costreductions.
But the case needs to reflect all of the problems the proposed tech willresolve and all
of the objectives it will achieve that go beyond financial savings. Examplesinclude:<o:p></o:p> - Time savings: automating manual tasks reduces admin burden, improves
turnaround, and boosts morale. - Resource reallocation: freeing up your team to focus on higher-value tasks
instead of repetitive form-filling or document chasing. - Error reduction: fewer manual touchpoints thanks to automation and
integrations between systems reduce the risk of mistakes, which can be costly
and time-consuming to fix. - Vendor efficiency: integrations speed up and improve the exchange of data to
vendors, reducing the time and cost of downstream vendor services and making
KPIs easier to track. - Procurement value: modular solutions allow teams to add or swap capabilities
in the future without time-consuming legal renegotiation. By including these factors in your model of ROI for theinitiative, you’ll offer a more
complete picture of the initiative’s value – one that’s far more persuasive todecision-
makers.<o:p></o:p>
Conclusion: from savings to strategic value
A successful business case isn’t just about trimming budgets. It’s aboutproving
strategic value: how your initiative will solve business critical problems,achieve
strategic goals, and make operations smoother, faster and more resilient. Byengaging
the right stakeholders, running meaningful discovery sessions, and showing afull
spectrum of wins you can build a business case that not only wins approval butdelivers
long-term results.<o:p></o:p>
Looking to strengthen your next business case?<o:p></o:p>
Get in touch to explore how oursolutions are helping global mobility teams save time, reduce costs, andstreamline processes across the board.<o:p></o:p>
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